Terms, Conditions & Privacy

By using www.teamcalendars.co.uk you agree to these terms. We reserve the right to change these Terms from time to time without prior notification.

Returns Policy

All of our calendars are bespoke, and any items that are delivered as described and in good condition may not be refunded. We reserve the right to charge for re-posting of calendars returned in error.

We will not be held responsible for customer generated mistakes, errors or defects including spelling, typographical or grammar errors; poor image quality derived from low resolution images, order quantity, or other ordering errors. To prevent these errors from happening, we ask that you thouroughly check and sign off your artwork at proof stage.

Damaged Goods

Damaged items will be exchanged free of charge. Any problems with any part of an order must be reported to us within 24 hours of receipt.

Copyright

All copyright, design rights and intellectual property rights existing in our designs and products, or the text and design of this website are and will remain the property of teamcalendars.co.uk and ultimately Whitehall Printing. Any infringement of these rights will be pursued vigorously.

It is the responsibility of the client to ensure that there is no infringement of copyright by using images supplied by the client. By submitting images to us you warrant that you own the copyright to the photograph, logos, trademarks, designs or other artwork or have written permission or authorisation from the photographer or other copyright owner to make copies of this material.

Image Content

We do not accept images that display violence or are threatening, obscene, profane, pornographic or potentially offensive content. We reserve the right to reject any image or project at any time. We are not legally responsible for the content of any submissions to us.

Order Confirmation

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

Payment

Payment must be received in full with your order placement.

Cancellation

In the event that you cancel your order prior to production but after we have supplied you with a proof, you will then be charged for the preparatory work that we have carried out.  

Credit card Security

All online orders using credit cards will have the numbers encrypted. They are only decrypted after they reach our computer. They are not held in clear text on any web site.

Delivery

Delivery to any UK Mainland address will arrive by a third party courier between the hours of 9.00am and 5.30pm. Please note that Scottish highland and Island addresses may be charged extra and if so we will let you know the extra cost before we proceed with your order. Once the goods are delivered, the risk of loss and damage is carried by the recipient.

Pricing

We reserve the right to alter the pricing of any product without notice.

Force Majeure

We will not be held responsible for failure or delay in the carrying out of our obligations under the contract arising or any cause outside our reasonable control or by inability to procure materials or articles except at higher prices due to any such circumstances we shall be entitled by notice to terminate the contract in whole or in part without incurring any liability whatsoever to you.

Privacy Policy

By agreeing to the use of cookies, users of this website give permission for their visit to be logged and for their use of the site to be recorded by Team Calendars for the purposes of improving the user experience. For example, remembering your account details, or tracking the length of time visitors spend on our website. Google can also see your cookies but can not access your name, email or any personal, identifying information. 

When you provide your contact details or make a purchase on the site, we will not disclose this information to third parties other than when order details are processed as part of the order fulfilment, for example to a courier. In this case, the third party will not disclose any of the details to any other third party. By ordering products from teamcalendars.co.uk your contact details are automatically entered on to the secure databases of Whitehall Printing for processing purposes only.

Read the full Whitehall Printing Privacy Policy